| Company: | Cognizant |
|---|---|
| Job Role: | Graduate Trainee |
| Experience: | Freshers (0 years) |
| Vacancy: | 100+ |
| Qualification: | BE/Any Graduate |
| Salary: | 15,000/- Upto 45,000,/-PM |
| Location: | Across India |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Deadline: | 06/12/2023 |
ABOUT COMPANY :
Cognizant is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, U.S. Cognizant is part of the NASDAQ-100 and trades under CTSH Cognizant (Nasdaq-100: CTSH) engineers modern businesses. As one of the world's leading professional services companies, we help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast- changing world. Together, we're improving everyday life.
JOB DESCRIPTION :
Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Role expectations
Associate should be client focused and able to work with users from different communities and cultures across the globe.
Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
Work in shifts and work from office.
APPLY NOW - CLICK HERE
Cognizant is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, U.S. Cognizant is part of the NASDAQ-100 and trades under CTSH Cognizant (Nasdaq-100: CTSH) engineers modern businesses. As one of the world's leading professional services companies, we help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast- changing world. Together, we're improving everyday life.